Privacy Policy

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using DashBreeze, you agree to the terms outlined in this policy.

Dashbreeze does not sell personal data to third parties or use it for marketing purposes or for serving advertisements. We have no interest in collecting non-anonymized data from anyone who is not a registered user of Dashbreeze.

Information we collect and why

• Identity & access

  When you sign up for DashBreeze, we collect necessary details like your name and email address. Periodically, we might invite you to participate in optional surveys, seeking insights into your product usage for continuous enhancement. With your consent, you'll receive our newsletter and other pertinent updates.Your personal information is never sold to third parties, and we refrain from using your name or company in marketing statements without obtaining your explicit permission.

• Billing information

  When you sign up for a paid DashBreeze product, we'll ask for your payment details and billing address. It's important to note that your credit card information goes straight to our secure payment processor and doesn't pass through DashBreeze's servers.

• User interactions

  We store the content you upload, receive, or maintain in your accounts on our servers. This allows you to use our products as intended, and we retain this content for as long as your account remains active.

• Device interactions

  We gather data on your browsing activity for analytics and statistical purposes, including exploring new product designs. This information encompasses details such as your browser and operating system versions, IP address, visited web pages, loading times, and the referring website. If you're signed in with an active account, these web analytics data are associated with your IP address and user account.

• User-generated content

  When you contact us via email for assistance or with questions, we retain the correspondence, including your email address, to maintain a record of our past interactions for future reference. Additionally, any information you voluntarily provide, such as survey responses or user-generated content (e.g., comments, feedback, messages, images), is stored for the purpose of improving our services. If you consent to a customer interview, we may seek permission to record the conversation for future reference, ensuring that we only do so with your explicit approval.

Cookies

Cookies are tiny files websites put on your device. They help sites run smoothly and give website owners informations. Each cookie has a code to recognize your browser, for one visit (session) or many (permanent). They remember your preferences, making browsing easier and faster. Cookies also tailor content and ads to your interests, making your online experience more personalized.

Currently, Dashbreeze uses cookies only to keep you sign in.

You can manage cookies in your browser settings. Allowing, removing, or blocking them is possible. But be aware, blocking certain cookies may affect how some websites function or limit access to certain services.

How we use your data we collected

We may utilize your personal information for the following purposes or as otherwise outlined at the time of collection:

• Service delivery

  We utilize your personal information to provide, operate, and enhance the service and our overall business.

• Research & development

  We leverage your data for research and development initiatives aimed at analyzing and enhancing both the service and our overall business. As part of these efforts, we may generate aggregated, de-identified, or anonymous data from the collected personal information. By removing identifiable details, we transform personal information into anonymous data.

• Product updates

  We may collect and utilize your personal information to send you product updates.

• Compliance

  We may use your personal information to comply with applicable laws, respond to lawful requests and legal processes, including subpoenas or government authorities' inquiries. Additionally, we utilize this information to safeguard our, your, or others' rights, privacy, safety, or property, which may involve making and defending legal claims.

• Google Sheets Integration

  If you choose to connect your Google account when using Dashbreeze's integration with Google Sheets, we will provide the option for you to input only the links of the spreadsheets you wish to use for building dashboards within our platform. The usage and transfer of this information adheres to Google API Services User Data Policy , including the Limited Use requirements.

  The authorization you grant to Dashbreeze is only for reading the Google Sheets spreadsheets that you share with us via link. We do not write or delete any content. Additionally, we do not have access to all documents available in your Google Cloud.

How we share your personal information

We may disclose your personal information to the parties outlined below, as further detailed in this Privacy Policy or as indicated at the time of collection.

• Other services providers

  We engage third-party service providers to assist in various aspects of operating our business, including payment processing, website analytics and hosting.

  This list comprises:

  Software	Use	Location	Privacy Policy
  Stripe	Payments	US	Click here
  AWS	Hosting & file uploads	US	Click here
  Umami	Analytics	US	Click here

Your Rights Concerning Your Personal Information

• You have the right to be informed about the personal information that is collected, used, and shared.
• This encompasses your right to access the personal information we collect about you, as well as your entitlement to receive details about the sharing, storage, security, and processing of that information.
• If you have registered for an account through the Service, you can review and update specific account information by logging into your account.
• You have the right to request, subject to certain limitations under applicable law, the erasure of your personal information from our possession and, by extension, from all of our service providers. However, fulfilling some data deletion requests may impact your ability to use DashBreeze's services, as our applications may no longer function effectively. In such cases, a data deletion request may lead to the closure of your account.
• You can opt-out of marketing-related emails by following the instructions provided at the bottom of the email or by contacting us directly. It's important to note that opting out of marketing-related emails does not affect the receipt of service-related and other non-marketing emails.
• You have the right to receive the personal information we hold about you and the right to transfer it to another party. If you wish to export data from your accounts, please feel free to reach out to us via email.
• We do not and will not impose varied charges for the use of our products, provide different discounts, or offer a lower level of customer service based on the exercise of your data privacy rights. However, please be aware that the exercise of certain rights may, by necessity, limit your ability to use our services.

If you have questions about exercising these rights or need assistance, please contact us at [email protected].

Other sites and services

The Service may include links to websites, mobile applications, and other online services operated by third parties. Additionally, our content may be integrated into other online services not directly affiliated with us. These links and integrations do not imply endorsement or affiliation with any third party. We do not exercise control over online services operated by third parties, and we disclaim responsibility for their actions. We strongly recommend reviewing the privacy policies of any other online services you choose to use.

How we safeguard the personal data we collect from you

All data transmitted from our servers to your browser is encrypted using SSL/TLS, and our database backups are similarly secured. We implement a robust combination of technical, organizational, and physical safeguards to protect the personal information we collect. While we take extensive measures to secure your data, it's important to acknowledge that security risks are inherent in internet and information technologies. Consequently, we cannot guarantee the absolute security of your personal information.

Account deletion

In DashBreeze, we provide you with the option to delete your account. When the account deletion process is initiated, all associated data is promptly and permanently removed from our servers. This includes any data shared with other subprocessors. Please note that once the deletion is complete, the data becomes unrecoverable.

Location of the site and data transfer

DashBreeze is operated from Brazil. As we utilize services operated by U.S.-based companies to deliver our services, your data will be transferred and stored in the United States. By using our services and/or providing us with your personal information, you consent to this data transfer.

Children

Our Service does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to this Privacy Policy

We retain the right to amend this Privacy Policy at our discretion. In the event of significant changes, we will notify you by updating the date of this Privacy Policy and posting it on the Service or through other appropriate means. Any alterations to this Privacy Policy will take effect when we post the modified version, or as otherwise indicated at the time of posting. By continuing to use the Service after the effective date of any modified Privacy Policy, you signify your acceptance of the updated terms.

How to contact us

Email: [email protected]